Learn More About Us

What kind of company is Paymentsmith? Learn more about us here! Transparency is our thing, so if you don't find answers to your questions, please reach out to us.

Our Story

Our customers are usually shocked when they learn more about us and why we started Paymentsmith. We didn't start Paymentsmith because we loved merchant services. Actually...it was quite the opposite. We were a group of business owners who were tired of unresponsive customer service, hidden fees and complex statements.

 

Our What

So, we put our two cents together and decided to create change (financial services pun intended). We became the experts and built a simple, customer-centric platform with fair pricing for all types of business owners. What started out as a solution for our own community has evolved into something much bigger called Paymentsmith, the only payment company that is by business owners... for business owners.

 

 

Our Why

"Providing great customer service in an industry where it is unheard of was the challenge we faced in creating Paymentsmith. We have always believed if it's something worth fighting for, then fight for it."

-John Norton, President of Paymentsmith

 

Our Mission

Paymentsmith empowers business owners by providing the best technology, tools, and customer-centric solutions to simplify your business.

Our Value

At Paymentsmith, simplicity is key. We strive to provide fanatical support, premier technology, scalable pricing and secure platforms for business owners of all types.

What truly sets us apart is our people. Our world-class team of experts take a consultative approach to every business, always putting the customer first. If our product isn't right for your business, we will be the first to let you know!

Don't just take our word for it. Learn more about us through our customer case studies.

 

Fanatical Support

Take comfort in 24/7 support from our account experts, available whenever you need us.

Premier Technology

Provide your customers with the sleekest, most seamless payment experience possible.

Scalable Pricing

Grow your company with our tailored pricing, built to scale your business without the BS fees and charges.

Secure Platforms

Sleep well at night knowing you have one of the only point-to-point encryption platforms, for the safest transactions out there.

Our Leadership Team

“We have no hope of solving problems without harnessing the diversity, the energy, and the creativity of all our people.” – Roger Wilkins

Nima Faghih
VP of Sales Operations and Partnerships
Alexis Stetler
Marketing Director
Mike Ramsey
SVP of Sales
John Norton
President
Vanessa Graves
Office Manager

Our Support

Meet Tyler: Your local, fanatical Paymentsmith account manager. You can depend on Tyler's financial and technical expertise to handle the most complex solutions for your business, so that you don't have to. Get the help you need, when you need it with the Paymentsmith team.

Want To Learn More About Us?

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